Articles & Presentations

Browse the articles and presentations below – click on the title for a downloadable and printable PDF.

Articles by Les Landes

  • Profiting from Trust
    A professional whitepaper, adapted from a presentation made at the National Conference of the Association for Quality and Participation in Las Vegas, Nevada on March 29, 1999.

Articles Featuring Les Landes

Presentations by Les Landes

  • From Misfits to Heroes
    Presentation by Les Landes and Glynn Young at 2008 PRSA National Conference – Webinar Recorded Audio File
  • From Misfits to Heroes
    Presentation by Les Landes and Glynn Young at 2008 PRSA National Conference – PowerPoint Slides

Reviews & Recommended Readings