The Crucial Role of Communicators in Continuous Improvement

We’ve all heard the proverbial warning: If you’re not moving ahead, you’re falling behind. True or not, one thing is for sure. Human beings are creatures of habit like all other animals, and we have a tendency to stay stuck, doing the same thing over and over again the same way. Habitual behavior is understandable on one hand.

On the other, humans also have the innate ability and desire to improve. They want today to be better than yesterday, and tomorrow to be better than today. Why do we get trapped in repeating bad habits that hurt us — and even good habits we could make better?

When it comes to business, how do we ensure that we don’t plod along, following established practices and processes without regularly exploring options for how to go farther, faster, higher — and be better than we’ve been before?

In this presentation, Les Landes will do a deep dive into those questions, and will offer tools, techniques and processes for breaking free from the shackles of old habits and building systematic continuous improvement into the heart of everyday business operations. He will also share why and how professional communicators are in a particularly strong position to spearhead and support those efforts throughout the organization.

Access the webinar recording using the form at the right of this page.